Everything in the box

A complete command center for property restoration & maintenance.

From the moment a request is logged to the final approval, Community Pro coordinates every party without ever touching the repair payment.

Live dispatch & matching

›Closest qualified / ranked list / broadcast
›60-second availability refresh
›Auto radius expansion & re-dispatch
›Emergency, Urgent, Routine, Scheduled tiers

Portfolio management

›Master → Entity → Portfolio → Community → Unit
›Bulk CSV import (2,000 rows) with review
›Auto-geocoding via Google Maps
›Archive with reason — never hard-deleted

Roles & permissions

›Master, Property Manager, Office Staff, Owner
›27 individually-grantable permissions
›50 user seats included
›Strict multi-tenant data isolation

Contractors & FieldProIQ

›4-digit pairing code linking
›Verification enforced upstream
›Preferred / Paused / Do-Not-Dispatch
›Technician-level blocking

Reputation & reviews

›APEX-wide reputation profile
›Objective metrics + subjective ratings
›Internal vendor notes at 3 levels
›Completion & response-time history

Live job tracking

›Technician name, photo, ETA
›Full FieldProIQ status timeline
›Live location for Emergency/Urgent
›Shareable resident tracking links

Estimates & approvals

›Read-only estimate/invoice sync
›Dollar-threshold approval routing
›Multi-approver, delegation, auto-approve
›Emergency authorization cap

Notifications

›Twilio SMS & Resend email
›TCPA-compliant tenant SMS consent
›Per-role, admin-controlled
›Branded APEX Community Pro

Security

›2FA for every user
›Login history & session control
›Lockout after 5 failed attempts
›Encrypted access codes & insurance

Contractors work in FieldProIQ. You stay in command.

Field technicians execute the job in FieldProIQ — GPS, geofencing, time-on-site and credential verification all live there. Community Pro consumes that live data and owns the property-side approvals and workflow.

One source of truth for contractor status — shared with ARM dispatch too.

Get started